Last year I bought my first smartphone, a Motorola DROID from Verizon. This is my first Moto phone since I got a RAZR many moons ago and swore off Moto forever because of their shitty product. Now, I love my DROID, it does everything I need it to do and more, and I really think Moto got it right with the DROID (I also applaud Big Red for finally making their phones more open). Since the DROID came out Moto has yet to release another kick-ass Android-based phone; the CLIQ is a piece of junk so don’t say that. Verizon has released the DROID Incredible (an HTC device) which is also making the rounds as being an amazing phone, but people were waiting for Moto’s next DROID. The Droid X was to be the next amazing Verizon/Android/Moto Android phone but with its release something has popped up on the tech radar; the eFuse.
According to a source at My Droid World (and Motorola themselves), the Droid X has an eFuse chip installed in the device. The long and short of it is that Motorola has installed this eFuse in the new Droid X which checks the phone for the proper kernel, boot-loader, and ROM and if the proper software is not found it will automatically “trip a fuse” to corrupt the phone’s boot-loader forcing you to get it repaired and will most likely void your warranty. Oh and did I mention that the phone can ONLY be repaired by Motorola, so the Verizon Store won’t help you (well, they’ll ship it to them for you) and you’ll most likely end up pay for a new phone.
Why is Motorola doing this to their phones? According to the Motorola blog:
We understand there is a community of developers interested in going beyond Android application development and experimenting with Android system development and re-flashing phones. For these developers, we highly recommend obtaining either a Google ADP1 developer phone or a Nexus One, both of which are intended for these purposes. At this time, Motorola Android-based handsets are intended for use by consumers and Android application developers, and we have currently chosen not to go into the business of providing fully unlocked developer phones.
Now if I read that correctly, Motorola just told people to buy an HTC device (the Nexus One or a Google ADP1 dev phone) and not their product because their “Android-based handsets are intended for use by consumers and Android application developers.” So, the DROID was a fluke? Well…
When we do deviate from our normal practice, such as we did with the DROID, there is a specific business reason for doing so. We understand this can result in some confusion, and apologize for any frustration.
You’re joking, right? You deviated on the DROID for a “business reason” and now that everyone loves your Android-based phones, you’re going to change it? How stupid does that sound?
First, if you’re going to say you have a reason you could at least tell the people what that reason was even if it’s most likely about money. Secondly, why would you want to change something that has worked already? You know the whole “no fix if no broke” thing? The DROID was probably the best smartphone released last year because of it’s features and it’s openness. Taking one of those key selling points away is really going to piss people off. Also, not only is it frustrating, it’s just a punch right in the face of all the people who praised your phone for it’s openness.
What happens when (like the MyTouch 3g and G1, etc) the developers stop caring about a phone so much that they don’t release a new version of Android for it, when their phones are still capable of running them? Or if Motorola decides not to update the SenseUI on the phone and you’re stuck with whatever they stop with? Well, of course you’re supposed to buy another phone from them, but it probably won’t be a Moto phone if the eFuse is still there. But there are a lot of people want to get all they can from their device (I mean, you did pay $200+ for it!). So they’ll end up going the route of rooting a phone and installing a modded Android install and continue to be happy with your device. Does it change that fact that it’s still a Motorola brand phone? No, it just shows that your hardware still kicks ass 2 years after it was released instead of going to the bottom of the old electronics drawer or whatever.
I realize not everyone cares about modding their phones, hell it’s most likely a larger portion than the people who do care, but the issue is that Motorola is making it okay for a company to brick YOUR phone if they don’t like what you do to it. You know, the phone YOU paid for with YOUR money (which Motorola took of course!). A lot of people buy devices based on how much the company lets you tinker with the device after you buy it.
I’m almost positive that the phone will still be hacked, but this is going to cause a big backlash in the Android community against Motorola (and probably Verizon even though they most likely have nothing to do with it). A lot of Android folk are very pro-open-source and while the software is still “open” the hardware will strike you down if you try to change it.
While I won’t tell people not to buy a Moto phone again I will say that the Droid X will probably be a bad choice if you’re going to alter the base software or if you want the phone to last a long time.

Pingback: T-Mobile, Big Red, Samsung, and Moto dump on the Open Handset Alliance | The Year of the Geek