Archive for the ‘Technology’ category

Doing things the legal way…the hard way?

August 10th, 2010

The other day, I came across this comic while browsing Reddit:

From Cyanide & Happiness

First, it made me laugh because of how truthful it is, and I know from experience.

A few years ago, before I was the technical director of my lab, they were installing Maya 3D with a network license system.  The entire process of purchasing the licenses and installing the server and putting the license files on the machines was a nightmare that ended with someone passing around a pirated copy of Maya to use in the class.  We owned the software and licenses, but the Alias (now Autodesk) licensing software was so convoluted  that it was easier to pirate the software.  Just recently I learned that the version of the FlexLM license server that we use doesn’t work with Mac OS 10.5, so I had to cut the package up and copy it to the computer myself.

Just the other day I was trying to watch an episode of Entourage on Fancast, legally (If you have HBO on your home cable with Comcast, you get HBO on demand on Fancast as well).  After waiting 5 minutes for the website to install stuff on my machine I tried to play the show and it didn’t work.  I began trying different browsers and refreshing and it still didn’t work.  I began to download it via a torrent while I was trying to get fancast to work properly and next thing I knew, the torrent was done and I was able to watch it.  Turns out it just didn’t work for some reason, no error, no nothing.

Both software problems, both problems with companies not testing their stuff properly for the consumers.

Now, I’m not specifically talking about DRM, more about big companies screwing consumers unintentionally, but all because they spend so much time and money on copy protection.  Of course I’m not saying that stealing software is okay, and I’m not saying that companies should not protect their products, but I do believe that if your normal consumer is getting screwed over because of shitty DRM or licensing then you’re doing something wrong.

Can anything really be done to fix this that will allow consumers to stop getting screwed while protecting the company?

I personally enjoy the iLok to a certain extent.  The iLok is a hardware based licensing solution that just plugs into a USB port on the computer.  The software reads the license and it just runs.  It’s not perfect in the least though.  It’s managed online, and if you lose the iLok (or it gets stolen) you’re pretty much out that license, unless you pay for the protection.  You can store multiple licenses on one iLok, and you can move the iLok to another machine and use the software on a different machine if you need to.  A mobile license that (for the most part) it works!  The iLok must also be purchased, which adds more licensing costs, and it also takes up a USB port. So it’s not perfect..nothing is though.

This is something to think about, and I do fairly often since I deal with licensing a great deal for work.  So think about it!

An Update from Motorola on the eFuse

July 16th, 2010

Holy cow, a third update in two days?!?  Yep!

Today Motorola responded to all of the eFuse nonsense with something that makes the situation a bit better.

Motorola’s primary focus is the security of our end users and protection of their data, while also meeting carrier, partner and legal requirements. The Droid X and a majority of Android consumer devices on the market today have a secured bootloader. In reference specifically to eFuse, the technology is not loaded with the purpose of preventing a consumer device from functioning, but rather ensuring for the user that the device only runs on updated and tested versions of software. If a device attempts to boot with unapproved software, it will go into recovery mode, and can re-boot once approved software is re-installed. Checking for a valid software configuration is a common practice within the industry to protect the user against potential malicious software threats. Motorola has been a long time advocate of open platforms and provides a number of resources to developers to foster the ecosystem including tools and access to devices via MOTODEV at http://developer.motorola.com.

This is very good compared to bricking the phone.  At least the phone can be recovered by the user instead of having to ship it to Motorola for a repair(not sure of the complete details and how warranty would work).  I’m also happy to see that Moto responded so quickly to the public.  However, this still does not sit well with me as Android was developed with developers and tinkering in mind.  If I want to mess around with my device, why can’t I?

(Thanks to Tom for pointing this out for me)

T-Mobile, Big Red, Samsung, and Moto dump on the Open Handset Alliance

July 16th, 2010

Let me set the stage up for those who don’t know much background. In 2005, Android, Inc. (a small company in Cali) was acquired by Google. Android, Inc. was a start-up whose business was in developing software for mobile phones. In 2007 Google helped fund the Open handset Alliance (OHA) which is a consortium of several technology companies whose purpose was to develop open standards for mobile devices. Motorola, Samsung, and T-Mobile and among these companies. These companies should all be first in line to make phones more open and free, right?

Well…

Yesterday’s post has already shown us that Motorola should really rework some of their business practices, but it also puts them in a precarious position in the OHA by going against what the OHA is exactly trying to stop, carrier and corporate lockdown of mobile devices. Some even think that because of the eFuse Moto should be asked to leave the OHA, and I’m not entirely sure that they’re wrong in asking this. If they are supposed to abide by the OHA terms, they should. No deviations.

Now for another punch in the OHA/Android face, T-Mobile and Verizon are now installing “junkware” in their new Android phones that cannot be removed in most circumstances. The LA Times blog is reporting that, “the Droid X comes loaded with several nonstandard applications for Google’s Android, most of which cannot be removed” and that T-Mobile’s new Samsung Vibrant is also loaded with some extra apps that cannot be removed. What kind of apps are installed? Here’s a few snips:

Among the [Droid X's] so-called junkware is a Blockbuster video app and a demo for an Electronic Arts game called Need for Speed: Shift….The EA racing game, which provides limited functionality and a large button on the introduction screen urging players to buy the full version, can be removed…

Skype, which is included with other Android handsets Verizon sells, is a permanent fixture, as is a utility called City ID. The latter program provides location information about phone numbers on the incoming call screen. But it works for only 15 days before asking users to pay $1.99 per month…

The T-Mobile Vibrant phone from Samsung, meanwhile, has four of these extra apps staring you in the face.

One is the movie “Avatar,” permanently loaded onto the device…Another is a live video channel called MobiTV — good for only 30 days. The third is a link to install an EA game called The Sims 3: Collector’s Edition. The last is an outdated version of Amazon’s Kindle app.

There’s also Slacker Radio, which cannot be used before providing an e-mail address, and a button leading to Gogo Inflight Internet’s website, which includes a one-month trial for Web surfing (only on plans that provide the service).

Try as you might, none of these apps can be uninstalled.

That is an awful lot of software to load onto a phone that runs an operating system that is supposed to be “free” and “open” for it’s users. The fact that most of them cannot be uninstalled is the most enraging part. I’m also sure that these apps take up a good deal of storage space.

Samsung, Motorola, Verizon, and T-Mobile are completely going against the principles of the OHA which they are all (with the exception of Verizon) a part of. But I’d probably blame the carries more because in the end, they are the one’s with final say on what is loaded on their devices.

So, should all of them be asked to leave the OHA? I’d say that if they continue this trend then yes. The OHA should give them an ultimatum to stop and they should take it or leave. If the OHA fails to even deliver on that then what is the point of the OHA? If you’re not going to stand by one of your most basic principles then you have failed.

While I don’t think this is worse than the eFuse in the Droid X, it certainly is something that needs to be resolved just as rapidly. Putting a few small applications on a phone specific to your company is not really a problem, not allowing your customers to remove them is.

The Droid X and the eFuse: Moto shooting themselves in the foot

July 15th, 2010

Last year I bought my first smartphone, a Motorola DROID from Verizon. This is my first Moto phone since I got a RAZR many moons ago and swore off Moto forever because of their shitty product. Now, I love my DROID, it does everything I need it to do and more, and I really think Moto got it right with the DROID (I also applaud Big Red for finally making their phones more open). Since the DROID came out Moto has yet to release another kick-ass Android-based phone; the CLIQ is a piece of junk so don’t say that. Verizon has released the DROID Incredible (an HTC device) which is also making the rounds as being an amazing phone, but people were waiting for Moto’s next DROID. The Droid X was to be the next amazing Verizon/Android/Moto Android phone but with its release something has popped up on the tech radar; the eFuse.

According to a source at My Droid World (and Motorola themselves), the Droid X has an eFuse chip installed in the device. The long and short of it is that Motorola has installed this eFuse in the new Droid X which checks the phone for the proper kernel, boot-loader, and ROM and if the proper software is not found it will automatically “trip a fuse” to corrupt the phone’s boot-loader forcing you to get it repaired and will most likely void your warranty. Oh and did I mention that the phone can ONLY be repaired by Motorola, so the Verizon Store won’t help you (well, they’ll ship it to them for you) and you’ll most likely end up pay for a new phone.

Why is Motorola doing this to their phones? According to the Motorola blog:

We understand there is a community of developers interested in going beyond Android application development and experimenting with Android system development and re-flashing phones. For these developers, we highly recommend obtaining either a Google ADP1 developer phone or a Nexus One, both of which are intended for these purposes. At this time, Motorola Android-based handsets are intended for use by consumers and Android application developers, and we have currently chosen not to go into the business of providing fully unlocked developer phones.

Now if I read that correctly, Motorola just told people to buy an HTC device (the Nexus One or a Google ADP1 dev phone) and not their product because their “Android-based handsets are intended for use by consumers and Android application developers.” So, the DROID was a fluke? Well…

When we do deviate from our normal practice, such as we did with the DROID, there is a specific business reason for doing so. We understand this can result in some confusion, and apologize for any frustration.

You’re joking, right? You deviated on the DROID for a “business reason” and now that everyone loves your Android-based phones, you’re going to change it? How stupid does that sound?

First, if you’re going to say you have a reason you could at least tell the people what that reason was even if it’s most likely about money. Secondly, why would you want to change something that has worked already? You know the whole “no fix if no broke” thing? The DROID was probably the best smartphone released last year because of it’s features and it’s openness. Taking one of those key selling points away is really going to piss people off. Also, not only is it frustrating, it’s just a punch right in the face of all the people who praised your phone for it’s openness.

What happens when (like the MyTouch 3g and G1, etc) the developers stop caring about a phone so much that they don’t release a new version of Android for it, when their phones are still capable of running them? Or if Motorola decides not to update the SenseUI on the phone and you’re stuck with whatever they stop with? Well, of course you’re supposed to buy another phone from them, but it probably won’t be a Moto phone if the eFuse is still there. But there are a lot of people want to get all they can from their device (I mean, you did pay $200+ for it!). So they’ll end up going the route of rooting a phone and installing a modded Android install and continue to be happy with your device. Does it change that fact that it’s still a Motorola brand phone? No, it just shows that your hardware still kicks ass 2 years after it was released instead of going to the bottom of the old electronics drawer or whatever.

I realize not everyone cares about modding their phones, hell it’s most likely a larger portion than the people who do care, but the issue is that Motorola is making it okay for a company to brick YOUR phone if they don’t like what you do to it. You know, the phone YOU paid for with YOUR money (which Motorola took of course!). A lot of people buy devices based on how much the company lets you tinker with the device after you buy it.

I’m almost positive that the phone will still be hacked, but this is going to cause a big backlash in the Android community against Motorola (and probably Verizon even though they most likely have nothing to do with it). A lot of Android folk are very pro-open-source and while the software is still “open” the hardware will strike you down if you try to change it.

While I won’t tell people not to buy a Moto phone again I will say that the Droid X will probably be a bad choice if you’re going to alter the base software or if you want the phone to last a long time.

iPad : {Insert feminine product joke here}

February 1st, 2010

So I was supposed to write about the other 2 posts on TUAW regarding the iPhone wish list, but I figure I should just skip that and go right into the iPad, the latest gadget from Apple.  For the last year I’ve been seeing rumors about the all mysterious “Apple tablet” that they’re working on.  I couldn’t go one day without some site I browse having something about this damn thing.  I actually was hoping that it would be something more than “a big iPhone.”  I think my hopes got too high, and when I saw the announcement online I was just confused.

First thing, I’m really not a tablet PC type of person anyway, so I was hoping that it would at least have something different than other tablets, or even something so good that I might even want to get one.  Lets face it, I do like my Apple products; my 80GB iPod, my old 40GB iPod, my MacBook Pro, the lab machines, the servers, etc.  I enjoy using them for the most part and I believe that Apple does make quality products.  And you already know my disdain for the iPhone from my last two posts, so you can’t really say I’m a fanboy; meaning I’m not going to buy everything Steve Jobs says because he said to, NO. I’m going to buy a product I feel has a use in my life, and that I will like to use.  And the iPad just doesn’t do it for me.

There are many things that they should/could have done differently with it, but they didn’t.  I admit, it’s very nice looking and I can see some uses for it (below) but I just don’t think it’s practical for most.

The iPad would be an excellent control for, say, a media system or a professional presentation.  I can see people buying one of these for their office to use as a datebook or a replacement for magazines and newspapers or even to control things in their office (lights, music, etc). Using it as an eReader or an internet device when on the road? I just don’t see it.  Reading the screen would probably be like reading a book on your computer screen, you’ll go blind.  Why is the Kindle so popular? It uses e-ink and doesn’t blind you with back lighting.  That’s the whole point of it.  Don’t get me wrong, using the iPad as a magazine or newspaper reader would be great, you can’t do that shit with e-ink but $400 for a magazine reader? I don’t know…

I also don’t see people buying this thing as a gaming device.  (Yes, I know that’s not the point of the iPad) Sure, it can do some nifty graphics and tilt functions, but it’s so big compared to a Nintendo DS or a PSP.  And those systems won’t make you look like an idiot steering a box in public.  And about the games and apps; all iPhone apps work on it, great, now I can have an iPhone sized app running on my 9 inch tablet, way to utilize the screen space.  Yeah, you can zoom in, but what happens when you zoom in on things that weren’t meant to be zoomed in on? That’s right, it looks like a piece of mosaic.

The drawing features are nice. I can see many artists or designers wanting this to sketch out things on the fly and be able to send it to someone without a scanner or whatnot…but why not take that a step more?  Make a deal with Wacom and allow it to become an actual Wacom tablet.  Charge like $50 for an app that when you plug it into your PC it shows the screen of the PC and allows you to draw on it! Genius! That would actually make it multifunction; hell I’d consider buying it then.

Speaking of multifunction, I must say this:

HAHAHAHAHA!

They didn’t learn that people really wanted multitasking. I know many folks who were very pissed off about this and I just ask them, “you’re surprised?” Good luck on the next update.

Oh and another one: Think they’d learn from their AT&T problems?

AHAHAHAHAHAHAHAHAHAHAHAHAHA!

Unfortunately, sticking with AT&T was inevitable; the iPhone is AT&T only, so why in the hell would they move to another carrier?  If they released a new iPhone for Verizon then I’d see it to be more plausible…until then, enjoy your AT&T iPad users!

Oh and the name…iPad?  You’re fucking Apple! You couldn’t have used one of the much better names like iTablet or my personal favorite, the iSlate? You went with the name in which MadTV did a skit on already making the joke that everyone is making now? Wow. Someone missed that joke from like 3 years ago. That’s why people are making those jokes, not really because of the maxipad/pad reference, but because it was already a stupid joke on MadTV.

I’m not saying that the iPad is a failure, or it’s a completely useless product, because it’s not.  I’m just giving my $0.02.