The Year of the Geek

Let me set the stage up for those who don’t know much background. In 2005, Android, Inc. (a small company in Cali) was acquired by Google. Android, Inc. was a start-up whose business was in developing software for mobile phones. In 2007 Google helped fund the Open handset Alliance (OHA) which is a consortium of several technology companies whose purpose was to develop open standards for mobile devices. Motorola, Samsung, and T-Mobile and among these companies. These companies should all be first in line to make phones more open and free, right?

Well…

Yesterday’s post has already shown us that Motorola should really rework some of their business practices, but it also puts them in a precarious position in the OHA by going against what the OHA is exactly trying to stop, carrier and corporate lockdown of mobile devices. Some even think that because of the eFuse Moto should be asked to leave the OHA, and I’m not entirely sure that they’re wrong in asking this. If they are supposed to abide by the OHA terms, they should. No deviations.

Now for another punch in the OHA/Android face, T-Mobile and Verizon are now installing “junkware” in their new Android phones that cannot be removed in most circumstances. The LA Times blog is reporting that, “the Droid X comes loaded with several nonstandard applications for Google’s Android, most of which cannot be removed” and that T-Mobile’s new Samsung Vibrant is also loaded with some extra apps that cannot be removed. What kind of apps are installed? Here’s a few snips:

Among the [Droid X's] so-called junkware is a Blockbuster video app and a demo for an Electronic Arts game called Need for Speed: Shift….The EA racing game, which provides limited functionality and a large button on the introduction screen urging players to buy the full version, can be removed…

Skype, which is included with other Android handsets Verizon sells, is a permanent fixture, as is a utility called City ID. The latter program provides location information about phone numbers on the incoming call screen. But it works for only 15 days before asking users to pay $1.99 per month…

The T-Mobile Vibrant phone from Samsung, meanwhile, has four of these extra apps staring you in the face.

One is the movie “Avatar,” permanently loaded onto the device…Another is a live video channel called MobiTV — good for only 30 days. The third is a link to install an EA game called The Sims 3: Collector’s Edition. The last is an outdated version of Amazon’s Kindle app.

There’s also Slacker Radio, which cannot be used before providing an e-mail address, and a button leading to Gogo Inflight Internet’s website, which includes a one-month trial for Web surfing (only on plans that provide the service).

Try as you might, none of these apps can be uninstalled.

That is an awful lot of software to load onto a phone that runs an operating system that is supposed to be “free” and “open” for it’s users. The fact that most of them cannot be uninstalled is the most enraging part. I’m also sure that these apps take up a good deal of storage space.

Samsung, Motorola, Verizon, and T-Mobile are completely going against the principles of the OHA which they are all (with the exception of Verizon) a part of. But I’d probably blame the carries more because in the end, they are the one’s with final say on what is loaded on their devices.

So, should all of them be asked to leave the OHA? I’d say that if they continue this trend then yes. The OHA should give them an ultimatum to stop and they should take it or leave. If the OHA fails to even deliver on that then what is the point of the OHA? If you’re not going to stand by one of your most basic principles then you have failed.

While I don’t think this is worse than the eFuse in the Droid X, it certainly is something that needs to be resolved just as rapidly. Putting a few small applications on a phone specific to your company is not really a problem, not allowing your customers to remove them is.

Last year I bought my first smartphone, a Motorola DROID from Verizon. This is my first Moto phone since I got a RAZR many moons ago and swore off Moto forever because of their shitty product. Now, I love my DROID, it does everything I need it to do and more, and I really think Moto got it right with the DROID (I also applaud Big Red for finally making their phones more open). Since the DROID came out Moto has yet to release another kick-ass Android-based phone; the CLIQ is a piece of junk so don’t say that. Verizon has released the DROID Incredible (an HTC device) which is also making the rounds as being an amazing phone, but people were waiting for Moto’s next DROID. The Droid X was to be the next amazing Verizon/Android/Moto Android phone but with its release something has popped up on the tech radar; the eFuse.

According to a source at My Droid World (and Motorola themselves), the Droid X has an eFuse chip installed in the device. The long and short of it is that Motorola has installed this eFuse in the new Droid X which checks the phone for the proper kernel, boot-loader, and ROM and if the proper software is not found it will automatically “trip a fuse” to corrupt the phone’s boot-loader forcing you to get it repaired and will most likely void your warranty. Oh and did I mention that the phone can ONLY be repaired by Motorola, so the Verizon Store won’t help you (well, they’ll ship it to them for you) and you’ll most likely end up pay for a new phone.

Why is Motorola doing this to their phones? According to the Motorola blog:

We understand there is a community of developers interested in going beyond Android application development and experimenting with Android system development and re-flashing phones. For these developers, we highly recommend obtaining either a Google ADP1 developer phone or a Nexus One, both of which are intended for these purposes. At this time, Motorola Android-based handsets are intended for use by consumers and Android application developers, and we have currently chosen not to go into the business of providing fully unlocked developer phones.

Now if I read that correctly, Motorola just told people to buy an HTC device (the Nexus One or a Google ADP1 dev phone) and not their product because their “Android-based handsets are intended for use by consumers and Android application developers.” So, the DROID was a fluke? Well…

When we do deviate from our normal practice, such as we did with the DROID, there is a specific business reason for doing so. We understand this can result in some confusion, and apologize for any frustration.

You’re joking, right? You deviated on the DROID for a “business reason” and now that everyone loves your Android-based phones, you’re going to change it? How stupid does that sound?

First, if you’re going to say you have a reason you could at least tell the people what that reason was even if it’s most likely about money. Secondly, why would you want to change something that has worked already? You know the whole “no fix if no broke” thing? The DROID was probably the best smartphone released last year because of it’s features and it’s openness. Taking one of those key selling points away is really going to piss people off. Also, not only is it frustrating, it’s just a punch right in the face of all the people who praised your phone for it’s openness.

What happens when (like the MyTouch 3g and G1, etc) the developers stop caring about a phone so much that they don’t release a new version of Android for it, when their phones are still capable of running them? Or if Motorola decides not to update the SenseUI on the phone and you’re stuck with whatever they stop with? Well, of course you’re supposed to buy another phone from them, but it probably won’t be a Moto phone if the eFuse is still there. But there are a lot of people want to get all they can from their device (I mean, you did pay $200+ for it!). So they’ll end up going the route of rooting a phone and installing a modded Android install and continue to be happy with your device. Does it change that fact that it’s still a Motorola brand phone? No, it just shows that your hardware still kicks ass 2 years after it was released instead of going to the bottom of the old electronics drawer or whatever.

I realize not everyone cares about modding their phones, hell it’s most likely a larger portion than the people who do care, but the issue is that Motorola is making it okay for a company to brick YOUR phone if they don’t like what you do to it. You know, the phone YOU paid for with YOUR money (which Motorola took of course!). A lot of people buy devices based on how much the company lets you tinker with the device after you buy it.

I’m almost positive that the phone will still be hacked, but this is going to cause a big backlash in the Android community against Motorola (and probably Verizon even though they most likely have nothing to do with it). A lot of Android folk are very pro-open-source and while the software is still “open” the hardware will strike you down if you try to change it.

While I won’t tell people not to buy a Moto phone again I will say that the Droid X will probably be a bad choice if you’re going to alter the base software or if you want the phone to last a long time.

Yesterday I came across this post on The Unofficial Apple Weblog (TUAW).  I read through it and couldn’t help but laugh at some of the requests; not just because some are silly but because some phones already do this and iPhone users used to ask, “Why do I need that?!” I felt I should write my opinions on these requests.  Mind you, I have never owned an iPhone, but I’ve witnessed countless people with them and have used them a good deal troubleshooting for people while at work, I also own an Android-powered DROID; just a disclaimer.

Before I even get into the list I come across this

This is the first of a series of letters to Apple on your behalf, telling the gang in Cupertino what would make their wonder-phone even more wondrous

And it even goes into a real letter to Apple.

Dear Apple,

While it’s clear the iPhone is the best smartphone on the market right now, you have a lot of competition creeping up. We want to help you blow them out of the water with the iPhone OS 4.0. Here are our suggestions:

Now, if you know Apple AT ALL you know that they really don’t listen to the user. TUAW certainly knows this since they write about Apple all the time.  Apple’s idea of market research is “Steve said this was good, so it’s good.”  This isn’t always the case of course; they brought back firewire to all of their laptops after omitting it on most for a time, but Apple really isn’t going to listen to you all that much.  They will look at the market and see what other phones have that they missed, and probably include some of those.  For instance, people use removable-media on their devices a lot, some people prefer it over internal media of course.  Will Apple ever put a microSD card in their iPhone or iPod? Probably not.  Why?  Probably because it’s something else that could break that they don’t want to have to worry about, but it’s probably because they don’t want people to add more space to their devices without buying a whole new device.

Now to the list (please read the article if you’re going to ask questions or complain or whatever, I will only be posting the main idea of each item, not the description of the idea)

1. The lock screen needs to change

This one is nothing too crazy.  The lock screen could change of course to show more information; a list of to-do’s, emails, whatever.  So this one I really don’t have an issue with.  Other phones do this a bit; on Android you get your notifications with an icon in the top menu bar as well as a different colored blinking LED on the front of the phone.

2. A new home screen. The iPhone is the smartest phone on the market. Make it smarter. Introduce a location-aware home screen.

This is another one that I really don’t have an issue with.  I actually like this idea and wonder why more phones/devices don’t have it.

3. That new home screen? Let us access it by vertically swiping.

This one confused me a little bit. I can see the desire to have all of your feeds and shit within a simple swipe, but why?  Do something like Android and use a drop down menu at the top.  You select the top menu and slide it out, this way you don’t accidentally swipe vertically while you’re reading something and open your home screen. The mock-up looks nice:

Credit: Teehan+Lax

But it reminds me of the drop down in Android, just more refined.

4. Overhaul app navigation.

This is another one I really like.  Tape the home button when on your app menu and it shows all of your homescreens in a nice “exposé” style manner.

This should be standard too.  If hold my home button on my DROID it brings up my running programs and I can switch between them (more on multitasking later).

5. 85% of us want multitasking and 3rd party background apps

This is where I get a little annoyed with iPhone users.  Now, multitasking is something that the Palm Pre does with WebOS, as well as Android phones, but the iPhone falls short here.  It SHOULD have it, but iPhone users used to ask me “Who needs that?” or “Who cares about that?”  Well, apparently 85% of the people polled care about it enough to respond to TUAW.  This is a good demand…until I see the next line: “but not at the cost of battery life.” What? Really? You want to run multiple applications at once and not use battery life? What kind of engineering do you think Apple does?  Come on now, be realistic!

6. Almost 80% of us want Flash, even if it’s a bad idea.

Again, a pretty good request.  I want it on my DROID too.  Apparently it’ll be out for Android before the iPhone though.  Also, running Flash on anything MacOS related is a death sentence.  They realize this in the post, but I’m just throwing it in there also.

7. We love that you introduced landscape mode across virtually all apps in iPhone OS 3.0, but 70% of us want the ability to selectively turn it off.

Okay, this really isn’t built into the phone?  Android has it built in already…why didn’t Apple?  I don’t know. But it’s actually a legit request also.

8. When we leave an app, we want it to remember where we were.

This one is part of the whole multitasking thing. When multitasking comes, this better be in it, or you’re doing it wrong! (Yes, Android for the most part has this, and I believe WebOS does as well.)

9. 65% of us want the ability to remove Apple-branded apps.

This next one is a fair request, but it just won’t happen. Apple doesn’t care…really.  They don’t want you to remove their apps on the iPhone because, well, it’s their apps.  There are ways apparently to hid the app from your screen, but not to remove them. These apps are so small what should it matter? This is what you’re getting with a brand; the device and the apps to come with it.  Same on most devices.

10. 60% of us want a universal “documents” folder.

Okay, fair again, but a question is why doesn’t it do this anyway? “We realize this breaks the sandboxing model that prevents one app from blowing away data belonging to another one, but we have every confidence you can make it work.” Yeah, and when an app comes out that removes all of your pictures and documents who are you going to blame for allowing this? Thought so.

11. Better Support for Codecs and Add-ons.

This one is basically asking to allow WMV and AVI stuff to run. I suppose this is another valid request. Next!

12. The iPhone is a hard drive with a screen, so….[Give us Disk mode in the OS. 50% of us want to use our iPhone as an external USB/Wi-Fi hard drive.]

One of my favorites. I wonder why Apple doesn’t allow this.  Maybe it’s because they don’t want people to be able to remove their apps so easily, or copy some over, or maybe it’s because they want their users to use iTunes.  You know, one of their most popular pieces of software.  It’s all about controlling the environment the phone runs with.  You can use other programs to add songs, and documents and pictures, but adding apps is all iTunes.  There is really no third party app vendor, is there? You’re stuck with iTunes, like it or not.

So that’s really my $.02 on this blog entry.  It’s probably biased, but it’s me being honest.  I like the iPhone.  I think it’s a great device, but it does have some stupid flaws that can easily be fixed (as well as being a shitty phone).  Unfortunately these requests might fall on deaf ears,  Steve Jobs is not going to listen much, he’s going to make you listen.

Fixing or adding any of these features to the iPhone will still not help if you’re sitting on a shitty network. I’ll keep m DROID and use an iPod Touch (or my 6th Gen iPod Classic).  I’ll at least be able to do everything I can on an iPhone while actually being able to make phone calls.
There will most likely be a part 2 from this article, so I may just have to wager in on that one as well.

I love technology, obviously.  I love my computers, my iPod, my PSP, televisions, and I love my cell phone.  I’ve had a cellular phone since my junior year in high school around 2002.  My parents and I had a plan with Cingular (remember them?) and we used our phones in normal emergency cases or cases where we needed to ask something ASAP.  Minutes were scarce, and texting was totally out of the question, it was $0.25/text or something, and texting on my original phone; a Nokia 5120, you remember…the phone that EVERYONE had, was a real pain anyway.

Hi, remember me?

Finally in 2004 or so we got fed up with Cingular’s shitty service (me being in NY for school also made this easier as we needed some method of communication) and the lack of minutes, etc., I decided to drop my grandmothers Cingular plan (she got it for us) and pay for my own Verizon Wireless family plan.  It cost a bit more, but we got nice new LG vx4500s, 700 minutes, and a MUCH better network. It was a big step.  That was 5 1/2 years ago and after 5 different phones I’m still with Big Red.  I have come to upgrade many things with my plan and demand much more from them, but not much else has changed.

My phones with verizon

There is a progression of my Verizon phones.  “But you said 5, that’s only 3!” You’re right, and I’m sure you knew I wasn’t going to write about my cell phones since 2002 without a reason, right?

Right.

In September I was eligible for a new phone on my “new every two” offer.  Psyched, I took to the interwebs and researched phones that I would love to have vibrate in my pocket when people decided to call me.  I looked far and wide, and read review after review of phones.  I went to the store and used the many phones offered, and used friends’ phones as benchmarking.  I came to 2 conclusions while doing this:

1. I wanted a phone with a touch screen. I don’t know why, I think it’s the “new thing” but I wanted a touch screen dammit.
2. I wanted a full QWERTY keyboard. I do a shit-ton of texting now, and this became mandatory now. I didn’t know if a software keyboard would be alright for me, so I wanted a REAL keyboard.

With those in mind I nixed my previous idea of obtaining the LG Dare (a rather pretty touch screen phone, but NO keyboard) and instead opted for the new LG touch screen phone, the LG enV Touch (vx1100). I used the voyager for a little while from a friend, and I kinda liked it.  When I started to test out the enV Touch I wanted it badly.  It was everything I needed, beautiful screen, nice tactile keyboard, and even an HTML browser; which came in handy when I opted to get the unlimited data plan for it.

After using the phone for about a month I started noticing weird issues where the phone would turn itself off randomly, or reset to default screens or just not receive calls (it wouldn’t ring, it would just say I had a missed call). Verizon told me it was defective and sent me a new phone, free of charge of course, since it was still within 30 days from purchase.  The second phone was even worse!  It was to the point where I didn’t get ANY phone calls on it for days, and I would only text because that was truly the ONLY reliable means to contact me.  Mind you, when the phone worked it was actually a great phone and texting device. But I got fed up and called Verizon about it.

Fuck you enV Touch

Now here is the side note, during my time owning the phone, Verizon came out with the DROID, Motorola’s Android-based smart phone.  Reading reviews and playing with the system, I really really wanted this phone. I’ve become increasing interested in getting all of these mobile applications and using my phone for other things besides texting, calling, and occasionally searching Google for a place to eat. The issue was that I couldn’t upgrade because I just did, but if you have proper cause (which I’ll explain in a minute) you can get an early upgrade for your device without any penalty. I had to figure out a way to make my shitty phone turn into a DROID, and quickly.

I called Verizon and stated my issues about the phone.  I informed the woman that this was my second one in 2 months, and I do not want just a refurb that is going to end up doing the same damn thing.  I informed her that I have actually read reviews on THEIR OWN WEBSITE about people returning their phones 5 times in 3 months and still having the same issue. So I tell her I want a different phone, no bullshit.  Finally she tells me, “This falls under our 2 in 90 rule [or some shit].  If you return a phone 2 times the next time you return it you get a choice of a different phone from a matrix.”

Woah. Wat?

Apparently some phones can only allow you to get some other phones when you exchange them.  Usually these “matrix phones” are refurb or pre-used pieces of shit or other phones “similar” to the current one (like the LG Chocolate Touch).  I say “No, I want to choose my own phone like I was upgrading.” I inform the woman of my current status with them; I’m up-to-date on my payments, never missed a payment in 5 years, etc. After being on hold for a few moments the woman comes back and tells me that because of my continued loyalty to them they will give me a phone exchange for ANY phone they have at the store! All I have to do is pay the price difference of the phones and renew my 2-year contract.  Fine. Signed, sealed, done!

I arrive at my store and to my amazement, it’s not a phone exchange (meaning I’d have to give my enV touch back in exchange for the DROID) it’s an early upgrade.  I keep my enV Touch (which is not really a plus, but whatever) and get the DROID at the upgrade price.  After paying my $300 + taxes I walk out of the store with the DROID.

DROID, bitches!

Review of the DROID (Kinda)

So after having the phone for a bit now I’ve come to really love this phone more and more. Just a quick review (because this really isn’t a review blog) should suffice.

The screen on this phone is BEAUTIFUL.  It’s huge, bright, responsive, and just amazing. The Android interface is actually very intuitive and easy to work with.  The apps for it are pretty good; I wish some of them were a bit more refined with some things (the facebook app sometimes loads the browser for some things, which I think is a bit weird, but that’s not the phone’s fault, it’s the app).

It comes with a pre-installed 16GB microSD card.  This is enough space for plenty of apps and music and if you need more go buy a 32GB card! I love that it uses microSD as storage instead of non-removable internal storage.

It’s one of the few android phones with a real keyboard.  The keyboard is very flat, so it’s a bit tough to get used to typing on, but it functions very nicely.  Even when not using the real keyboard the virtual one is surprisingly responsive and easy to type on, much better than the one on the enV Touch.

One thing that surprised me was it’s feel. Yeah, the feeling of the phone.  What do I mean? It doesn’t feel like a piece of plastic that’s going to fall apart in your hand if you squeeze it. It’s heavy, sturdy, and just really solidly build.  You could probably bludgeon someone to death with it, that’s how it feels.

Its also a very quick phone.  Apps are pretty fast to load, websites load nicely (over wifi and Verizon’s network).  It doesn’t feel laggy that much at all.

I know there are a lot more things to talk about with this phone, but I’m not going to go into it too much.  I’m sure I’ll blog more about how much this thing kicks ass, and how much I prefer AndroidOS to the iPhone’s OS, but that’s going to be for later.

So, fuck the iPhone and AT&T, give me my DROID!