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Cell Phone Fussing

I love technology, obviously.  I love my computers, my iPod, my PSP, televisions, and I love my cell phone.  I’ve had a cellular phone since my junior year in high school around 2002.  My parents and I had a plan with Cingular (remember them?) and we used our phones in normal emergency cases or cases where we needed to ask something ASAP.  Minutes were scarce, and texting was totally out of the question, it was $0.25/text or something, and texting on my original phone; a Nokia 5120, you remember…the phone that EVERYONE had, was a real pain anyway.

The phone EVERYONE had

Hi, remember me?

Finally in 2004 or so we got fed up with Cingular’s shitty service (me being in NY for school also made this easier as we needed some method of communication) and the lack of minutes, etc., I decided to drop my grandmothers Cingular plan (she got it for us) and pay for my own Verizon Wireless family plan.  It cost a bit more, but we got nice new LG vx4500s, 700 minutes, and a MUCH better network. It was a big step.  That was 5 1/2 years ago and after 5 different phones I’m still with Big Red.  I have come to upgrade many things with my plan and demand much more from them, but not much else has changed.

Verizon phone progression

My phones with verizon

There is a progression of my Verizon phones.  “But you said 5, that’s only 3!” You’re right, and I’m sure you knew I wasn’t going to write about my cell phones since 2002 without a reason, right?

Right.

In September I was eligible for a new phone on my “new every two” offer.  Psyched, I took to the interwebs and researched phones that I would love to have vibrate in my pocket when people decided to call me.  I looked far and wide, and read review after review of phones.  I went to the store and used the many phones offered, and used friends’ phones as benchmarking.  I came to 2 conclusions while doing this:

  1. I wanted a phone with a touch screen. I don’t know why, I think it’s the “new thing” but I wanted a touch screen dammit.
  2. I wanted a full QWERTY keyboard. I do a shit-ton of texting now, and this became mandatory now. I didn’t know if a software keyboard would be alright for me, so I wanted a REAL keyboard.

With those in mind I nixed my previous idea of obtaining the LG Dare (a rather pretty touch screen phone, but NO keyboard) and instead opted for the new LG touch screen phone, the LG enV Touch (vx1100). I used the voyager for a little while from a friend, and I kinda liked it.  When I started to test out the enV Touch I wanted it badly.  It was everything I needed, beautiful screen, nice tactile keyboard, and even an HTML browser; which came in handy when I opted to get the unlimited data plan for it.

After using the phone for about a month I started noticing weird issues where the phone would turn itself off randomly, or reset to default screens or just not receive calls (it wouldn’t ring, it would just say I had a missed call). Verizon told me it was defective and sent me a new phone, free of charge of course, since it was still within 30 days from purchase.  The second phone was even worse!  It was to the point where I didn’t get ANY phone calls on it for days, and I would only text because that was truly the ONLY reliable means to contact me.  Mind you, when the phone worked it was actually a great phone and texting device. But I got fed up and called Verizon about it.

enV Touch

Fuck you enV Touch

Now here is the side note, during my time owning the phone, Verizon came out with the DROID, Motorola’s Android-based smart phone.  Reading reviews and playing with the system, I really really wanted this phone. I’ve become increasing interested in getting all of these mobile applications and using my phone for other things besides texting, calling, and occasionally searching Google for a place to eat. The issue was that I couldn’t upgrade because I just did, but if you have proper cause (which I’ll explain in a minute) you can get an early upgrade for your device without any penalty. I had to figure out a way to make my shitty phone turn into a DROID, and quickly.

I called Verizon and stated my issues about the phone.  I informed the woman that this was my second one in 2 months, and I do not want just a refurb that is going to end up doing the same damn thing.  I informed her that I have actually read reviews on THEIR OWN WEBSITE about people returning their phones 5 times in 3 months and still having the same issue. So I tell her I want a different phone, no bullshit.  Finally she tells me, “This falls under our 2 in 90 rule [or some shit].  If you return a phone 2 times the next time you return it you get a choice of a different phone from a matrix.”

Neo

Woah. Wat?

Apparently some phones can only allow you to get some other phones when you exchange them.  Usually these “matrix phones” are refurb or pre-used pieces of shit or other phones “similar” to the current one (like the LG Chocolate Touch).  I say “No, I want to choose my own phone like I was upgrading.” I inform the woman of my current status with them; I’m up-to-date on my payments, never missed a payment in 5 years, etc. After being on hold for a few moments the woman comes back and tells me that because of my continued loyalty to them they will give me a phone exchange for ANY phone they have at the store! All I have to do is pay the price difference of the phones and renew my 2-year contract.  Fine. Signed, sealed, done!

I arrive at my store and to my amazement, it’s not a phone exchange (meaning I’d have to give my enV touch back in exchange for the DROID) it’s an early upgrade.  I keep my enV Touch (which is not really a plus, but whatever) and get the DROID at the upgrade price.  After paying my $300 + taxes I walk out of the store with the DROID.

DROID

DROID, bitches!

Review of the DROID (Kinda)

So after having the phone for a bit now I’ve come to really love this phone more and more. Just a quick review (because this really isn’t a review blog) should suffice.

The screen on this phone is BEAUTIFUL.  It’s huge, bright, responsive, and just amazing. The Android interface is actually very intuitive and easy to work with.  The apps for it are pretty good; I wish some of them were a bit more refined with some things (the facebook app sometimes loads the browser for some things, which I think is a bit weird, but that’s not the phone’s fault, it’s the app).

It comes with a pre-installed 16GB microSD card.  This is enough space for plenty of apps and music and if you need more go buy a 32GB card! I love that it uses microSD as storage instead of non-removable internal storage.

It’s one of the few android phones with a real keyboard.  The keyboard is very flat, so it’s a bit tough to get used to typing on, but it functions very nicely.  Even when not using the real keyboard the virtual one is surprisingly responsive and easy to type on, much better than the one on the enV Touch.

One thing that surprised me was it’s feel. Yeah, the feeling of the phone.  What do I mean? It doesn’t feel like a piece of plastic that’s going to fall apart in your hand if you squeeze it. It’s heavy, sturdy, and just really solidly build.  You could probably bludgeon someone to death with it, that’s how it feels.

Its also a very quick phone.  Apps are pretty fast to load, websites load nicely (over wifi and Verizon’s network).  It doesn’t feel laggy that much at all.

I know there are a lot more things to talk about with this phone, but I’m not going to go into it too much.  I’m sure I’ll blog more about how much this thing kicks ass, and how much I prefer AndroidOS to the iPhone’s OS, but that’s going to be for later.

So, fuck the iPhone and AT&T, give me my DROID!

Ol’ Reliables

I couldn’t tell you when I actually got my first computer. I can tell you that I first got an old used Tandy TRS-80 color computer from someone with loads of games and software. It came with a 5 1/4-inch floppy and an actual color ink-jet printer! I had the computer for a little while before it started to become difficult to load programs and then the thing just stopped working. I don’t know how old it was when I got it, but it was old.

Tandy TRS-80 Color Computer

Tandy TRS-80 Color Computer

My next computer was a used Apple Performa 400. My first computer that was really usable. It ran some version of System 7, had a geoport 56k modem, and a 15-inch monitor. The computer came with some productivity software (Claris Works, Pagemaker) and some games (Sim City, Myst, Doom II). The hard drive was 750MB. Although the thing never died (computer or hard drive) the system would just stop working from various System 7 related crap. I lost it 2 times in the year or so I owned it, and finally I let it go.

Macintosh Performa 400

Macintosh Performa 400

As you can tell from the title, this post is obviously not about those machines. No, this post is just about systems I have had that never wanted to go. They never died, I never had major hardware issues, just the occasional software hiccup. I’m going to start with my first REAL machine. It was a no name brand custom PC purchased sometime in 1998.

My parents finally decided it was time for me to get a real system. After years of begging for a real computer our friend Rocco decided to put it on his credit card for my parents and actually get me a full, new, computer system. We drove to this computer store way out in the middle of no where and look around a bit. My dad and Rocco had no idea what to look for, but I did. I found one machine that stood out from the others; 300mhz AMD K6-2 processor, 32MB SDRAM, 56K modem, 8MB onboard VRAM, 52x CD drive, 4GB hard drive with windows 95, a beautiful 17-inch monitor, and even 2 USB ports! This was it. I wanted it, and I got it for $975 with a year warranty.

I was one of the only people on my block to have a 56k modem, and a computer that could play games and movies and music. I was one of the first people out of all of my friends with a new computer all to himself. I started eBay-ing at around 15 or 16, when I got my first job. With that money I started to upgrade my system. I upgraded the video to a Savage 4 PCI card, a Diamond audio sound card, I got up to 96MB ram, a CD-R (which was $300 when I first bought it), I added a 10GB and a 12GB hard drive for music and programs, and used the original 4GB Seagate drive as the system drive. I installed so many versions of Linux and windows it could make your head spin. I formatted it so many times I lost count. It was on almost all the time, hours and hours of intense (at the time) gaming, loud music, viruses, everything. I just worked that machine for everything it was worth and nothing inside it ever failed. Then I finally “upgraded” to a 450Mhz P3 Dell Gigaplex which was given to me from my old school library. I re-purposed the old machine as my own personal webserver (I had Cable internet in my house which another thing I really adopted first:  getting the best internet in the neighborhood…before cable was DSL).

The old webserver lasted through most of my undergraduate career sitting in my bedroom at home (and then our house in South Philly) idling on my cable connection 24/7 for maybe 3 years. I used it to host various things (pictures, my former website, friends’ pics, class projects, etc). In 2007 or so I finally decided to take the server offline, and drop the cable internet. I was never home anymore, and my parents didn’t go online at all, it was just an extra $45/mo that wasn’t going anywhere. The system was still using the original 4GB Seagate drive, original USB controller, original RAM, and the original video card (not the Savage 4) and even the original power supply. All working when I took it offline. It was slow, the CMOS battery kept dying (which I replaced 2 times in its lifetime), and it was loud from the old drives and old dusty fans, but it still worked perfectly.

The replacement Dell I had was tossed for an upgrade I got in college, another old Dell Dimension XPS with 700mhz P3 (The old Dell wasn’t dead, I just traded it for the other Dell). It was an old webserver years before, and I used it as my computer in my dorm for a few semesters. Many papers and hours of movies and gaming occurred on this machine’s life in my dorm also. It’s now used as my parents only computer at home. It’s running XP, has wireless, 512MB RAM, 2 hard drives, and still works fine.

Dell Dimension XPS

Dell Dimension XPS

My replacement for that, a PowerMac Blue and White G3 is sitting in my basement in Philly. It has a G4 upgrade in it, a 20GB and a 40GB hard drive, a DVD-R/RW, 512+MB RAM. That computer is from 1999, and it still works. I got the Mac from my current employer who was throwing it out. The original 60GB drive died on it (which is only my second drive failure in my life, my other was my old Toshiba laptop 5+ years into its life) and the system needs to be reinstalled…but it still WORKS.

Blue and White G3

Blue and White G3

I have a lot of hardware like the the Dell and the Mac; my old third-gen iPod (still used for storage!), my old Toshiba laptop (needs new hard drive, screen hinges are breaking), and other various systems I have built over my life. These all still work fine. Is it something I do to my systems that make them last longer? I like to think so. I like to think that I do take good care of my systems and try to get the most life out of them. Maybe it’s also that I just don’t thrown systems out at all until they are completely useless to me. Whatever it is, I have surprisingly good luck with hardware. I’m going to be replacing the Dell at home with an actual new computer sometime in the near future, but that dell will be reused as a server somewhere I can assume.

I’m not saying I have the best luck with machines, older entries clearly state that that I don’t, but I do have surprisingly good luck.

So I wonder, why do people have so many issues with their new machines which they spent thousands on and I have almost no issues at all on older systems? Do they not make computers like they used to? Is hardware getting crappier? Or is it that performance comes with the high price of high failure rates? I can safely assume that a 10,000RPM 700GB drive will get much more wear and tear on it than a 300GB 7200RPM drive, but shouldn’t the failure rate be lowered as time goes on with technology? We have better materials, and better methods of testing hardware now. Should we just stick to old hardware because it’s “safer?” Or should we just accept the high failure rate because performance is worth much more? I wonder.

Battle of the Bulge: A Battery Story

If you own a Mac laptop you know that the adapter has a little light on it; green for charged, amber for charging or bad. The light on my adapter (which is not the original adapter, but a replacement from Apple themselves) stopped working properly a long time ago: the light would not come on in most cases unless I jiggled the cable for a bit and then never touched or moved it again. If I moved, it went out. I thought this was a contact issue on the plug itself, I’ve seen many people have the same issue before. So I thought nothing of it. Not to mention, my battery was fine, 255 cycles after 2 years and I still got 2+ hours on a good day.

Last week this changed when I noticed my laptop spontaneously turning off at random points during use. Even when fully charged it would cut off, and not allow me to start unless I plugged it in, even though there was a 70% charge on the battery. Fed up I decided t was time to bring it in for service, again. The night before I was going to bring it in brought on a whole new issue. After placing my laptop on the table I noticed it was not sitting evenly. I look underneath and notice the battery is sticking out…maybe it’s not plugged in all the way? I pop the battery off and find it to be bulging outward!

MacBook Pro battery with a bulge.

MacBook Pro battery with a bulge...

This is a very dangerous thing to happen to a battery. So now I know there is an issue and my battery is not “just old.” I brought it to Tekserve the very next morning and after 2 hours of waiting and checking they determine that not only is the battery bad, the adapter is as well.

Why am I writing about my battery? I’m mainly writing to talk about how Tekserve tested and made sure there really was an issue. The woman who helped me took my laptop to the table behind her and popped in a USB stick with some sort of battery/adapter testing program from Apple. The test came up as both “Good” at first. She retested, both came as “bad”. She retested, one came ad good, one as bad, etc. She did this at least 4 times, and then tested with a known good battery and adapter, and came to the conclusion that “AFTER NUMEROUS TESTS I have deemed that both are broken and need to be replaced.” She found this out after TESTING what I told her to test.

So a few things to keep in mind here:
1. If your battery starts to bulge, please get it replaced and stop using it ASAP. It’s dangerous.
2. It might not be just the battery, get the adapter checked.
3. Tekserve tests their shit…as everyone should.
4. A new battery and adapter make me happy.

Now I have a 1 cycle battery for free:-)

Brand new battery info.

Brand new battery info.

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